Customer support are two words that strike fear into most people who have run into problems with their purchases. Internet Service Providers can have you hanging on the phone interminably while they take you through the manual entitled ” How to piss off your customers by going through every possible fault before sending outit has an engineer”.
So it was that our broadband needed fixing, and I steeled myself for the long phone call. Negotiating a new contract that dropped the exorbitant Sky Sports package and included the £10 a month channel showing the Pro14 rugby matches was fairly painless. Requesting a new Wifi router was also plain sailing. All we need now is for the TV to work better and Virgin Media will have themselves a happy customer.
Having installed the new router, I am looking at a TV screen that says “Starting up…” and it has.
My Sunday morning will be perfect if I can now watch the Munster vs Ulster game that I fell asleep watching last night. Half-time score 29-0. Cmon Ulster time for another second-half comeback.
odespinner 